RG-Racing Software Performance
Technical workplace representing secure data processing

Transparency

Privacy information

Find out what information you send to RG Racing through the website and customer app, and how to contact us with privacy questions.

Website provider and contact

RG GmbH, Bachla 16, 39030 Falzes (Pfalzen), Italy. For questions about the data processing described on this website, email Show email address or call +39 0474 835525.

Your enquiry and order

Forms, email and your account let you provide contact details, vehicle data and information about your request. We use these details to handle your enquiry and the agreed services.

Vehicle care in the customer app

Vehicles and orders are assigned to your access. Recorded mileage, operating hours, service thresholds and approved maintenance guidance support vehicle care. Reminders depend in part on keeping the values you enter up to date.

Diagnostic reports and the original file

The reporting function sends fault codes and notes only after you confirm sharing. The report is assigned to your vehicle and RG Racing can reply. An order’s original file is available to download only after separate release.

Managing notifications

You can adjust the available notification settings in the app. Service and inspection reminders use recorded dates and readings and do not replace the vehicle documentation.

Google Calendar in the portal

When an authorized administrator connects a Google account, the portal reads the calendar list, availability, events and event details to display scheduling availability and appointments. Portal appointments are synchronized with the selected Google calendar. Google access tokens and imported event snapshots are stored encrypted on the portal server. Google receives the requests and portal appointments needed for this synchronization. Within the portal, only users with the relevant permissions can view calendar data released for their tasks.

Google Contacts in the portal

After an administrator explicitly connects a Google account, the portal synchronizes contacts with its customer records in both directions. It reads, matches, stores and, when changed, sends to Google details including names, email addresses, telephone numbers, addresses and company information. Contact records and their links are stored in the portal; Google access tokens are encrypted on the portal server. Only authorized portal users can view or edit these details according to their roles. We do not sell Google user data or use it for advertising or AI model training. The connection can be removed in the portal administration and access can also be revoked in the Google account; contact and appointment records needed for services remain subject to applicable retention and deletion rules.

Privacy questions and your rights

Write to Show email address. Subject to the GDPR, you have rights of access, rectification, erasure, restriction, portability and objection. Consent can be withdrawn for the future. You can complain to a supervisory authority, including Italy’s Garante per la protezione dei dati personali.

Your data and settings

  • Purpose-limited processing
  • No publication without approval
  • Direct contact for privacy matters

Privacy question

Contact us with a specific access or correction request.

Open email →